My aunt and I arrived at the time they said they opened, but no one was there. We are very disappointed with them. It says they are a family owned company so why don't they move up the opening time instead of being late. Sat there for 30 minutes waiting.
My wife paid them to order and embroider a pair of boots as a Christmas present. They were unable to get the boots they had in their catalog and now refuse to refund the money stating that it is store policy to only issue store credit. While we understand if we had ordered and didn’t like the product once it came in, they were out no money on this transaction and will not refund the money. This is the last time we will ever do business with them as this is not satisfactory on any level. By the way, we had ordered various shirts from them previously, but never again after this fiasco. Their failure to perform has led to us being out money. Not very professional or business like.
We accept paypal and ship across the United States & Canada =)
We are family owned and operated...Come see us for all your personalized needs!!
Stitches is a US Store based in Pikeville, Kentucky. Stitches is located at 3823 N Mayo Trail, Pikeville, KY 41501, USA.
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