They don't have a body shop here.
Yesterday my wife and I visited this store for our first service visit & we wanted to share our experience. We were very impressed with the professionalism and friendliness of the staff. They greeted us in a timely manner & explained how & what was gonna happen. Upon delivery, they took the time to explain what was inspected & answered our questions.
Their phone system is bad. When calling to set up an appointment the phone cuts off and when trying to call back the line is always busy. Need a new phone system. With all the money they are making they can afford a better system.
Thank you,
The staff there was very helpful a d encouraging.
This was by far the best experience I have had when dealing with a service appointment. We wanted to make sure everyone knew the service employees did a really good job. People are quick to complain & slow to compliment, so I thought I would take the time to let it be known about how well we were treated. We drove from over an hour away & have no problem passing up other Toyota stores for service like this!
Daniel & Maggie Castle
Large car lot, nice location, not cheap.
Walters Toyota is a US Car Dealer based in Pikeville, Kentucky. Walters Toyota is located at 30 Walters Ln, Pikeville, KY 41501, USA.
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